The hotel comprises guest accommodation, bar and restaurant areas, a pool and spa, underground car park, kitchens and plant rooms. Its previous fire alarm system was removed as it was no longer meeting the operational needs of the site, with ongoing reliability issues and false alarms causing disruption for guests and staff. A modern, networked solution was required to improve performance and provide greater control. 

TEE Fire Safety Solutions were appointed to carry out the upgrade. As the system was networked, all five panels had to be replaced on the same day to maintain continuity and minimise disruption. The new installation is based on Advanced’s MxPro 5 analogue addressable fire panels, providing a robust and scalable platform well suited to the demands of a live hospitality environment. 

The system includes a combination of eight‑loop, four‑loop and two‑loop MxPro 5 panels, supported by a fully functional repeater panel. All panels are networked using standard network cards and configured across seven network nodes, with a total of 1,813 devices programmed throughout the site. 

Reducing false alarms was a key objective of the project. Using the MxPro 5’s advanced configuration capabilities, TEE Fire Safety Solutions implemented a tailored false alarm management strategy, including verification and hold times designed specifically for hotel operations. Heat detectors, manual call points and linear detection were excluded from false alarm management to ensure full responsiveness to genuine alarms. 

A staged alarm strategy has also been programmed, allowing reception, management and maintenance sounders to activate initially before escalating to a full evacuation if the alarm is not cancelled by trained staff. 

The installation also provides a future‑proof platform, with plans already in place to add an additional single‑loop panel to support a forthcoming extension. 

Timmy England, Managing Director at TEE Fire Safety Solutions, said: “This was a live hotel environment where reliability and minimal disruption were essential. The MxPro 5 allowed us to implement effective false alarm management while maintaining high safety standards, and replacing all networked panels in one day was a major advantage.” 

Neil Parkin, Sales Manager at Advanced for UK North, Northern Ireland and ROI, commented: “Hotels present unique fire safety challenges, particularly when it comes to managing false alarms while protecting guests and staff. This project demonstrates how MxPro 5 delivers reliable, intelligent fire protection that meets those demands and supports future growth.” 

With improved control, reduced disruption and long‑term scalability, Advanced’s MxPro 5 now underpins fire safety at the Royal Marine Hotel, providing confidence and peace of mind for both operators and occupants.